Changing an Organization's Culture: A Work Style Model and Process

By John Peters, David T. Duncan and Don Creekmore.

Published by Organizational Cultures: An International Journal

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Article: Electronic $US5.00

This paper describes the collaborative development process of a new approach to screening job applicants at a national research laboratory. Developed jointly by members of a university graduate program, a private consulting firm, and a representative of the laboratory, the product, called “Select for Success” (SFS), reflects foundational ideas of the team members’ graduate curriculum as well as the practical demands of the laboratory workplace. SFS assesses two main dimensions of work style: relational and reflective. The relational dimension refers to the importance one places on interacting with others in performing his/her work. The reflective dimension indicates a person’s readiness to evaluate his/her actions and underlying assumptions and to adopt innovative ways of performing tasks. The employee’s work style reflects a combination of these dimensions. The paper concludes with a discussion of how the SFS was implemented by the laboratory.

Keywords: Employee Selection, Project Development, Collaboration, Partnership

Organizational Cultures: An International Journal, Volume 13, Issue 1, pp.1-12. Article: Print (Spiral Bound). Article: Electronic (PDF File; 556.697KB).

Dr. John Peters

Professor, Educational Psychology and Counseling, University of Tennessee, Knoxville, Tennessee, USA

Dr. Peters is Professor of Educational Psychology at the University of Tennessee, Knoxville, and Faculty Scholar and Director, Tennessee Teaching and Learning Center. He is author of several books, articles, and papers in the areas of reflective practice, collaborative learning, action research, and adult education. He has been recognized by his university and professional associations for outstanding teaching and service.

David T. Duncan

Chief Executive Officer, The ConneXions Group, Knoxville, Tennessee, USA

Dr. Duncan is an Associate Director for the ORAU Scientific and Technical Resource Integration program. He formerly performed business management consulting as president of The ConneXions Group, Inc. and was a co-founder and former principal of PrSM Corporation. Dr. Duncan has over 30 years of management and program development experience, including management of technical and training programs at the Oak Ridge Gaseous Diffusion Plant and Oak Ridge National Laboratory. A consultant to numerous private and public corporations as well as government agencies, Dr. Duncan served as an adjunct faculty member for the University of Tennessee graduate school for over fifteen years. He has published book chapters, articles, and papers in the areas of organizational change, communications, and management.

Don Creekmore

Organizational Effectiveness Coordinator, Facilities and Operations Directorate, Oak Ridge National Laboratory, Oak Ridge, Tennessee, USA

Dr. Creekmore is Organizational Effectiveness Coordinator with the Facilities and Operations Directorate at the Oak Ridge National Laboratory (ORNL), where he employs collaborative approaches to organizational and professional development efforts. He has 25 years experience in the design and facilitation of professional development opportunities for all organizational roles, from line workers to executives at the Tennessee Valley Authority and ORNL. Dr. Creekmore has served as a consultant with the U.S. Department of Energy (DOE), designing and facilitating nationwide programs in the area of safety and health. He is co-designer and facilitator of the Employees Participating in Change (EPIC) process implemented at such facilities as DOE’s Idaho National Engineering and Environmental Laboratory, the U.S. Navy’s Washington Navy Yard, as well as at ORNL. He is author of publications in the areas of organizational change, communications, and resource development.